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Mediation Process: Practical Strategies for Resolving Conflict, 3rd Edition
Moore, Christopher W.. 2003
This book provides an overview of the entire process of mediation and identifies when mediation is appropriate and when it has a high probability of success. The author outlines 12 stages of mediation process and discusses mediator activities that occur prior to mediation and skills used during mediation. He then lays out the steps involved in reaching a settlement and preparing final agreement packages.
Publisher or Resource Origin
Jossey-Bass Publishers
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