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Court-Ordered Civil Case Mediation in North Carolina: An Evaluation of its Effects

Clarke, Stevens H.; Ellen, Elizabeth D.; McCormick, Kelly. 1995

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This is a comprehensive study of a court-ordered mediation pilot program. The program operates in 13 counties, four of which were analyzed intensively for this study. The study looked at participation rates, settlement rates, satisfaction and cost savings to litigants. It found that the program achieved its goals of greater efficiency and satisfaction to some extent, but not as much as its proponents may have hoped. It recommends that the court system consider making participation in mediation happen more often and more quickly.