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Efficiency: Mediation in Courts Can Bring Gains, But Under What Conditions?

Shack, Jennifer E.. Dispute Resolution Magazine, 9(2): 11-13, Winter 2003

Download Mediation Can Bring Gains

This article summarizes the findings of 62 studies of court-related mediation regarding cost, pace of litigation and satisfaction. It then discusses ways in which courts can improve the monitoring and evaluation of their mediation programs so that they can better determine whether the programs are achieving the goals set for them, as well as what characteristics lead to the most effective programs.

The author is an RSI staff member.

Publisher or Resource Origin

American Bar Association Section of Dispute Resolution
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