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Bibliographic Summary of Cost, Pace, and Satisfaction Studies of Court-Related Mediation Programs, 2nd Ed.
Shack, Jennifer E.. 2002, 2007
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This is an annotated bibliography of evaluations of court-related mediation programs. It provides information on the methods and findings of more than 70 studies of civil, family, small claims, workers' compensation, appellate, victim-offender, and bankruptcy mediation programs. Most focus on time, cost, and satisfaction of the participants.
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Resolution Systems Institute
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