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Mediation and Adjudication in the Small Claims Court: The Effects of Process and Case Characteristics
Wissler, Roselle L.. Law & Society Review, 29(2): 323-358, 1995
The study described in this article attempted to discover the reason for differences in effectiveness between small claims cases that were adjudicated and those that were mediated in four district courts in the Boston area. After comparing case characteristics, the author determined that the differences were based upon the processes themselves rather than the characteristics of the disputes and the disputants using each procedure.
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