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Court-Ordered Arbitration in North Carolina: An Evaluation of Its Effects

Clarke, Stevens H.; Donnelly, Laura F.; Grove, Sara. 1989

This is a comprehensive study of one of the first court-ordered arbitration programs in the country (instituted in 1987). The program operated in three diverse judicial districts (urban, semi-urban and rural) and addressed civil cases involving a damage claim of $15,000 or less. The study found that litigants' satisfaction with outcomes and procedures improved; attorneys were satisfied with program; eligible civil cases were disposed of more quickly than with standard procedures; and the number of civil trials decreased.


Publisher or Resource Origin

Institute of Government, University of North Carolina at Chapel Hill
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